Press Releases

New Web Tracking Options

February 14th, 2018

Improved Web Tracker

Customs release status for your customers and carriers

We are excited to announce some significant enhancements to web tracking (currently found at and click “web tracking”)

  • Simple search – user inputs the reference number they have (ie invoice number, bill of lading number, etc.)
  • Returns entry information, Bill of lading info and piece counts, and release statuses
  • Added One USG message (and help text so anyone using tracking knows what this important field means)
  • Includes PGA/FDA status message including “May Proceed” and prior notice confirmation numbers
  • Search and display invoice numbers (from line items)
  • Returns relevant data for in-bonds
  • Email and print results as needed
  • Use on PCs or mobile devices


NEW! Web Tracker Builder

Customize a branded web tracker for your website

Its as easy as 1-2-3:

  1. Set your preferences such as logo, colors, size, and which fields to display.
  2. Click “Generate widget”. Verify the preview is what you want.
  3. Click “Copy code to clipboard”. This is the code you will need to paste on your web page. Done!

API also available

An API is also available if you would prefer to completely customize the input and output of the web tracker on your site, further than what is possible in the builder, or integrate it within your current systems.

Contact our sales team to get started.

SmartBorder at G·TEC 2017

July 10th, 2017

SmartBorder is proud to be a gold sponsor the for the Third Annual Global Trade Educational Conference (G·TEC). The event held in Long Beach, CA on August 7-8 is a great chance for those in the trade industry to learn about recent developments and network with colleagues. It is also worth 10 CCS/CES continuing education credits.

SmartBorder Announces Partnership with Kaizen Softworks to Develop New Web Applications

February 8th, 2017

Experienced development firm will improve time to market for new functionality

SmartBorder, an import compliance software suite, is pleased to announce their partnership with Kaizen Softworks, a Uruguayan development firm specializing in Google’s Angular development platform. SmartBorder will leverage Kaizen Softwork’s experience in web development to create new web components for their compliance software suite.

SmartBorder and Aurionpro Partner to Bring a New Solution to Market

January 18th, 2017

Integrated Supply Chain and Compliance Solutions Meet an Industry Need

SmartBorder, an import compliance software suite, is pleased to announce their partnership with Aurionpro to bring a new software solution to the international trade industry. Combining the top notch supply chain software of Aurionpro SCMProFit with the US Customs compliance specialty of SmartBorder, the new application provides an end-to-end solution for the entire supply chain.

2016 Customer Satisfaction Survey Results

September 1st, 2016

In August of 2016 we issued our annual customer satisfaction survey to all of our customers.  Despite a challenging year for many in the international trade industry, we are happy to report a high level of customer satisfaction in all areas.

ACE Processing Stats – Significant Increase

March 2nd, 2016

86% of ALL Entry Summaries processed through SB were processed in ACE. 36% of ALL Cargo Releases were processed in ACE. This is a tremendous increase and it looks like our Clients will be ready for March 31.

Check Out the Benefits of Filing ACE Entries in SmartBorder

November 2nd, 2014

Stay ahead of the curve

You can file formal (type 01), consumption (type 11), and Anti-Dumping Countervailing Duty (type 03) entries through ACE. The Automated Commercial Environment (ACE) is the commercial trade processing system being developed by U.S. Customs and Border Protection (CBP) to facilitate trade while strengthening border security. ACE will eventually replace the current import processing system for CBP, the Automated Commercial System (ACS). More filers are electing to transition to ACE as CBP provides more benefits to the trade for choosing ACE over ACS for their entry filing.

Don’t Get Stuck at the Border – File Your ACI eManifest

September 30th, 2013

SmartBorder’s SaaS-based application allows you to handle the additional workload of meeting the Canada Border Services Agency’s (CBSA) stringent new requirements with minimal need for additional resources or significant expenditure. Backed by our industry-leading training and support, 24 hours a day, 7 days a week, carriers and brokers across North America can rely on SmartBorder eManifest to adapt to these new obligations quickly and without stress.